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What to do next
- Open the service from its menu
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- Check the outcome of your last action
If you were making a payment, uploading a file or saving a change, check its status or the saved record before submitting it again.
- If the problem continues, ask for help
Contact your usual JAMB support channel or office administrator. Describe the service, what you were doing and the time the problem occurred. Include a transaction reference if relevant; never send your password or one-time code.
Payment interrupted? Check the transaction status and your payment reference before making another payment. This page cannot confirm a payment’s outcome.
Details to include when asking for help
These details identify this screen and time only. They are not a server error reference.
